At mb365, your privacy is more than a legal obligation — it is our genuine commitment. This document transparently explains how we collect, use, store, and protect the personal data of every mb365 member, in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Six core principles that guide how mb365 handles every player's personal data.
All data transmitted between your device and mb365 servers is protected by 256-bit SSL encryption — the same security technology used by leading banking institutions in Malaysia. Your data is secure at all times.
Your personal data is stored on servers protected by multi-layered access controls and monitored 24/7 by the mb365 security team. No unauthorised party can access your information.
You have the full right to access, amend, transfer, or request deletion of your personal data from mb365's systems at any time via your account settings or by contacting our support team.
Mb365 has never and will never sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your data is used solely for the purposes explicitly stated in this policy.
Mb365's Privacy Policy is designed in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We respect the rights granted to you under local law.
You can opt out of any marketing communications from mb365 at any time, easily via the unsubscribe link in our emails or directly through your account notification settings.
Mb365 ("we", "our platform") values the privacy of every user who uses our services. This Privacy Policy describes our practices for handling personal data collected through the mb365 website, mobile app, and all associated service channels.
This document applies to all individuals who access or use the mb365 Platform, including website visitors, registered members, and former members. By accessing the Platform, you acknowledge that you have read and understood this Privacy Policy.
Mb365 acts as the data controller for all personal data collected through this Platform. We are committed to processing your data lawfully, fairly, and transparently in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Mb365 only collects personal data that is genuinely necessary to provide our services safely and effectively. The following are the categories of data we collect:
| Data Categories | Example Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad / passport number | Identity verification (KYC), fraud prevention |
| Contact Data | Email address, phone number, residential address | Account communications, customer support |
| Financial Data | Bank account details, digital wallets, transaction records | Deposit & withdrawal processing |
| Technical Data | IP address, device type, browser, access logs | Security, fraud detection, analytics |
| Game Data | Betting history, bonus records, platform activity | Regulatory compliance, responsible gaming |
| Preference Data | Language settings, notification preferences, search history | Personalizing user experience |
Mb365 collects personal data through the following channels:
Mb365 uses your personal data for the following legitimate and transparent purposes:
Mb365 does not sell, rent, or disclose your personal data to third parties for marketing or commercial purposes without your consent. However, in certain limited situations, we may share data with the following parties:
Mb365 continuously invests in security infrastructure to ensure your personal data is always protected. Key security measures we employ include:
While mb365 takes all reasonable precautions, no security system in the world can be guaranteed 100% impenetrable. You also have a role to play by keeping your account login credentials confidential.
Mb365 retains your personal data for as long as necessary to fulfill the purposes stated in this Privacy Policy, or as required by applicable Malaysian law.
When data is no longer required, mb365 will securely delete or anonymise it using industry-accepted methods.
Mb365 uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and analyze Platform usage patterns. There are several types of cookies we use:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of some areas of the mb365 Platform.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data handled by mb365:
You have the right to request a copy of the personal data mb365 holds about you at any time.
You have the right to request correction of any inaccurate or incomplete personal data held in our systems.
In certain circumstances, you have the right to request deletion of your personal data from mb365's systems.
You may request that mb365 restrict how we process your personal data in circumstances provided for under the law.
You have the right to receive your personal data in a machine-readable format for transfer to another platform.
You may object to the processing of your personal data for direct marketing purposes at any time, with no penalty.
To exercise any of the rights above, please contact the mb365 privacy team by email at [email protected] or via live chat within the Platform. We will process your request within 30 business days of receipt.
The mb365 platform is strictly for individuals aged 18 and above. mb365 does not intentionally collect or process personal data from minors. Should we discover that a child's personal data has been collected without our knowledge, such data will be deleted immediately and the associated account will be terminated.
If you believe your child or any minor has registered an account on mb365, please contact us immediately at [email protected] so that we can take appropriate action promptly.
Mb365 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the technology we use. Any significant amendments will be communicated to registered users via in-Platform notifications or email at least 14 days before the changes take effect.
The "Updated" date at the top of this document indicates when the latest version of this Privacy Policy took effect. Your continued use of the Platform after any amendments come into force will be considered your acceptance of the revised Privacy Policy.
If you have any questions, concerns, or complaints regarding how mb365 handles your personal data, please do not hesitate to contact us through the following channels:
The mb365 privacy team is committed to responding to all personal data-related enquiries within 5 business days from the date of receipt. For more complex cases, we will inform you of the estimated timeframe required in our initial response.
Join over 500,000 Malaysian players who trust mb365 as their preferred online entertainment platform — safe, fair, and transparent.